Author or Writer Profile
Daltonganj, Jharkhand
Daltonganj, Jharkhand
- Responsible for handling end to end Operations for journals production workflow.
- Responsible for analyzing feedback from customers and taking appropriate corrective and preventive measures (along with the functional heads, when it is related to a production error).
- Driving the teams to make them to meet customers requirements and specifications.
- Ensuring that clients delivery requirements are met per the TAT SLA.
- Handling communication with client as 1st level escalation.
- Candidate with a minimum of 5 to 10 years experience in Operations or e- publishing production(Copyediting)
- Desired candidate should have thorough knowledge of Journals workflow.
- Good experience in complete project management of Journals including author liaison and production tracking.
- Should have interacted with the customers directly on a day-to-day basis.
- Should be well versed in project management and handling multiple projects.
- Should coordinate with the department heads in analyzing the customer feedback and come up with corrective and preventive actions.
- Should have handled large teams with excellent team handling skills.
